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If you prefer not to wait on hold, QuickBooks’ live chat feature is a great option. Simply go to the QuickBooks website, navigate to the Help section, and select the chat option. This connects you with a real person who can assist you just like phone support.
QuickBooks is very responsive on social media platforms like Twitter and Facebook. Many customers report getting quick answers to general inquiries through messages on these platforms.
The QuickBooks mobile app is another convenient way to get support. From the app, you can either call or chat with customer service directly, giving you another way to reach a live person without switching devices.
For non-urgent issues, you can email QuickBooks support. While it may take longer to get a response, email support ensures that you have written documentation of your issue and the steps taken to resolve it. It’s a great option if you need a paper trail for your inquiries.
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