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Lost connection in online game

Posted: 04 Apr 2012, 16:18
by 151kbar151
After some time my connection always drops out in the online game. How can I solve it?

Re: Lost connection in online game

Posted: 04 Apr 2012, 16:31
by Metsi
Is it happening regulary after the same period of time? Or is it more random?
This could be caused by firewall settings (check if DSJ4 is 'allowed').
Also try checking if it also happends in other games/applications. For example try downloading a bigger file and see if the trasfer is constant or does it go up and down.

Re: Lost connection in online game

Posted: 04 Apr 2012, 16:59
by 151kbar151
Metsi wrote:Is it happening regulary after the same period of time? Or is it more random?
This could be caused by firewall settings (check if DSJ4 is 'allowed').
Also try checking if it also happends in other games/applications. For example try downloading a bigger file and see if the trasfer is constant or does it go up and down.
It happens mostly when they join a new player, but sometimes completely by accident. At button ready (hold) disappears timer and does not update the order and after 20s connection drops out. I joined DSJ in the firewall enabled. Edit: This does not help. New player joined and the online game drops out.

Re: Lost connection in online game

Posted: 04 Apr 2012, 17:38
by Jussi Koskela
Try "ping -n 100 dsj4-online.mediamond.com" in Windows command prompt.

Re: Lost connection in online game

Posted: 05 Apr 2012, 09:43
by 151kbar151
Jussi Koskela wrote:Try "ping -n 100 dsj4-online.mediamond.com" in Windows command prompt.
This count connection speed. This can help? Results:
Statistics for ping 81.17.202.109:
Packets: Posted = 100, Received = 99, Lost = 1 (loss 1%),
Approximate time of the acceptance of the response in milliseconds:
Minimum = 40ms, Maximum = 121ms, Average = 44ms
(Translate from Czech)

Re: Lost connection in online game

Posted: 05 Apr 2012, 10:07
by Jussi Koskela
It means that there's a slight problem somewhere in your connection. In normal situation there should be no packet loss at all. You are probably losing the connection to the server if/when the packet loss gets higher on some occasions.

Re: Lost connection in online game

Posted: 05 Apr 2012, 10:12
by 151kbar151
Jussi Koskela wrote:It means that there's a slight problem somewhere in your connection. In normal situation there should be no packet loss at all. You are probably losing the connection to the server if/when the packet loss gets higher on some occasions.
Do you know what to do?

Re: Lost connection in online game

Posted: 05 Apr 2012, 11:56
by Zmaster
There are very few things you can do to improve your internet connection, I find the biggest options as following(yes, they are very big changes):

1. clean up your computer from viruses / malware
2. get a new receiver at your end
3. change your internet operator

They are really big changes and nothing above necessarily improves your experience internationally, since there are still many factors that may cause the original problem

Re: Lost connection in online game

Posted: 05 Apr 2012, 12:02
by 151kbar151
Zmaster wrote:There are very few things you can do to improve your internet connection, I find the biggest options as following(yes, they are very big changes):

1. clean up your computer from viruses / malware
2. get a new receiver at your end
3. change your internet operator

They are really big changes and nothing above necessarily improves your experience internationally, since there are still many factors that may cause the original problem
1. I'm doing it every friday.
2. No
3. No, my operator got good internet speed