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purchase problem

Posted: 15 Apr 2011, 13:07
by greekskijump
Jussi,i've been trying to purchase the game but it keeps on telling me that the card is not valid.But also it has taken 4 Euros from my credit card........I realy need to know what is going on.....Plz answer me :?

Re: purchase problem

Posted: 15 Apr 2011, 13:20
by Jussi Koskela
PayPal doesn't charge anything for failed transactions. Can you see the 4 euro charge on your credit card statement and what does it say there?

If you are not able to pay with your credit card you can also pay as a bank transfer or send cash payment.
http://www.mediamond.fi/dsj4/buy/orderform.txt

Re: purchase problem

Posted: 15 Apr 2011, 13:33
by greekskijump
Jussi Koskela wrote:PayPal doesn't charge anything for failed transactions. Can you see the 4 euro charge on your credit card statement and what does it say there?

If you are not able to pay with your credit card you can also pay as a bank transfer or send cash payment.
http://www.mediamond.fi/dsj4/buy/orderform.txt
It says that i've paid 1Euro 4 times in pay pal.........but nevertheless i'll try again and i'll inform you

Re: purchase problem

Posted: 15 Apr 2011, 13:41
by Jussi Koskela
Looks like the payment came now through. I can't see any information about the failed transactions. If they remain in your credit card statement and they don't get reversed automatically, you should file a complaint to PayPal.

Re: purchase problem

Posted: 15 Apr 2011, 13:48
by greekskijump
Jussi Koskela wrote:Looks like the payment came now through. I can't see any information about the failed transactions. If they remain in your credit card statement and they don't get reversed automatically, you should file a complaint to PayPal.
OK i purchased the game and it's great.........fantastic job.......about the 4 Euros......there's no need to do something now........i asked only because i was a little bit anxious.....

Re: purchase problem

Posted: 15 Apr 2011, 14:11
by bulwa11
hehe I was anxious when I found out my bank took not only 60pln for the game but additionally 100pln for some bank payment or something ;)

but the game is worth it