Missing Activation Code for DSJ4

[Suchydel]

Hello

On December 19th, I purchased DSJ4 through your platform. Unfortunately, as of today, I have not received any activation code for the game.
what should I do in this situation?

[Jussi Koskela]

First check your spam folder for the key.
If it's not there then please email me your purchase details: full name, email adress, postal adress & payment type (paypal or paysafecard).

[Suchydel]

Would it be possible to get a refund?

[Jussi Koskela]

Would it be possible to get a refund?

I still need your purchase details for the refund.