Game problem

Technical support for DSJ4.
Post Reply
Andrej šunkar
Posts: 89
Joined: 03 Mar 2021, 15:25

Game problem

Post by Andrej šunkar »

Hello,
Until yesterday the game was working perfectly fine, but today it was impossible to play, the jumper was literally skipping, especially the helmet and skis, but when I switched vertical sync to off, it was normal, it's just that the game doesn't run smoothly. Does anyone know what the problem is?
Jussi Koskela
Site Admin
Site Admin
Posts: 3738
Joined: 22 Jan 2007, 14:42
Location: Finland
Contact:

Re: Game problem

Post by Jussi Koskela »

Please check that there are no other programs running in the background and eating the CPU resources. Also if you have multiple graphics cards available make sure that you choose the best one.
Andrej šunkar
Posts: 89
Joined: 03 Mar 2021, 15:25

Re: Game problem

Post by Andrej šunkar »

Thank you very much for the answer, I have no choice regarding the graphics card, and everything is fine with the processor, I think there is something else here.
I noticed that there are some problems with the latest updates for windows 11, as I said, until the day before yesterday it worked perfectly fine, but then there was one update and since then it has not worked as it should.
I am also sending you a link to the video, if you manage to upload it, otherwise I can send it to your email.

https://we.tl/t-4n1V22I1Wo
Andrej šunkar
Posts: 89
Joined: 03 Mar 2021, 15:25

Re: Game problem

Post by Andrej šunkar »

Problem solved, I did a system restore to the day before the update was installed, so the update was probably to blame.
If anyone else has this problem, you know what to do.
Andrej šunkar
Posts: 89
Joined: 03 Mar 2021, 15:25

Re: Game problem

Post by Andrej šunkar »

Hi Jussi,
The error was not fixed because the same update came again.
I did some research about this and got the answer that they have a lot of problems with the games and that the game itself needs to be updated, but I wonder if this will be fixed in the new update?
Best regards
Andrej
Jussi Koskela
Site Admin
Site Admin
Posts: 3738
Joined: 22 Jan 2007, 14:42
Location: Finland
Contact:

Re: Game problem

Post by Jussi Koskela »

I cannot fix it if the actual cause is not known. Do you have some links to description of this issue?
Andrej šunkar
Posts: 89
Joined: 03 Mar 2021, 15:25

Re: Game problem

Post by Andrej šunkar »

Yes, I have, I have a description a little higher and even a link to the video.
Jussi Koskela
Site Admin
Site Admin
Posts: 3738
Joined: 22 Jan 2007, 14:42
Location: Finland
Contact:

Re: Game problem

Post by Jussi Koskela »

Yes, I watched the video, but that does not tell the cause of problem. I meant if you found something on Internet related to the update.
Andrej šunkar
Posts: 89
Joined: 03 Mar 2021, 15:25

Re: Game problem

Post by Andrej šunkar »

Yes, I looked a little and I saw that the update causes problems on Intel processors, generations 13 and 14, and I have a 13 generation. So it looks like I'll have to take it to the service center to see if they can fix it somehow, because I don't know what I can do. I'm lucky that I also have it downloaded on my laptop.
But it's more interesting on a bigger screen.
Post Reply