Can't login online

Technical support for DSJ4.
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NaNI
Posts: 9
Joined: 20 Feb 2018, 16:37

Can't login online

Post by NaNI »

I can't login to online mode cause it's error sound in PL "Próba logowania na serwerze zakończona niepowodzeniem! Kup pełną wersję DSJ4 na stronie mediamond.fi" in ENG "Login try on server ended surrendrour! Buy full version of DSJ4 on site Mediamond.fi" I have full version, i activate it. I first think this goes from cause i dont have online code activated. I buy a online code. If i typing this code ( code from email is compatibility with this in game) it saying me this error up i type. Please help.
Maciejo-96
Posts: 1613
Joined: 17 Aug 2012, 13:34
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Re: Can't login online

Post by Maciejo-96 »

Check out if you have registered player. I don't mean whole game, but just a player.
Jussi Koskela
Site Admin
Site Admin
Posts: 3157
Joined: 22 Jan 2007, 14:42
Location: Finland
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Re: Can't login online

Post by Jussi Koskela »

This happens if you try to use other player's account. You must have your own personal registration key for the full version of DSJ4.
NaNI
Posts: 9
Joined: 20 Feb 2018, 16:37

Re: Can't login online

Post by NaNI »

No, it's my, orginal key. I registred player in players menu. Is it a Chance someone crack my account?
Maciejo-96 wrote:Check out if you have registered player. I don't mean whole game, but just a player.
Jussi Koskela wrote:This happens if you try to use other player's account. You must have your own personal registration key for the full version of DSJ4.
Jussi Koskela
Site Admin
Site Admin
Posts: 3157
Joined: 22 Jan 2007, 14:42
Location: Finland
Contact:

Re: Can't login online

Post by Jussi Koskela »

Please email me your account details.
NaNI
Posts: 9
Joined: 20 Feb 2018, 16:37

Re: Can't login online

Post by NaNI »

E-mail : alicja.buczaniewicz@me.com
Name : Alicja Buczaniewicz
Jussi Koskela
Site Admin
Site Admin
Posts: 3157
Joined: 22 Jan 2007, 14:42
Location: Finland
Contact:

Re: Can't login online

Post by Jussi Koskela »

You are probably trying to use your old registration key which I earlier replaced for your nick name. I resent that replaced key to you. Use that to create yourself a new player account at the players menu. After that you will be able to activate the online subscription for that player account.
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