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Re: Crash when exporting stats

Posted: 05 Dec 2020, 11:36
by Peter27
And I have another problem: I just can't download and upload personal and world records from/to the mediamond, the message is, that my internet connection is not ok, but it is ok ... I uninstalled the game, downloaded it again, but both problemes are still here: I can't export the statistics and I can't download and upload the records. Does anyone know how to solve these two problems?

Re: Crash when exporting stats

Posted: 05 Jan 2021, 00:10
by gtaman
enigmovskyy wrote:the same for me.
Will we finally get some information?
Turn off antivirus. If it works, just add deluxe ski jump 4 map in documents into exceptions and turn off ramsonware shield for DSJ4.exe.

Re: Crash when exporting stats

Posted: 09 Jan 2021, 20:35
by enigmovskyy
gtaman wrote:
enigmovskyy wrote:the same for me.
Will we finally get some information?
Turn off antivirus. If it works, just add deluxe ski jump 4 map in documents into exceptions and turn off ramsonware shield for DSJ4.exe.
Wow,works, thank you :D

I turned off the antivirus and exporting the results works :)

Re: Crash when exporting stats

Posted: 13 Jan 2021, 13:45
by dominik991
I have a similar problem. The game crashes every time, I also tried to put DSJ4 in Norton Antivirus during exceptions but it doesn't work.

Example: Could not save the file: C/Users/OneDrive/Documents/Deluxe Ski Jump 4/Players/DAWIDKUBACKI.plr

Re: Crash when exporting stats

Posted: 02 Mar 2021, 18:03
by EgyLynx
dominik991 wrote:I have a similar problem. The game crashes every time, I also tried to put DSJ4 in Norton Antivirus during exceptions but it doesn't work.

Example: Could not save the file: C/Users/OneDrive/Documents/Deluxe Ski Jump 4/Players/DAWIDKUBACKI.plr
Are you check you cloud/ c: at are there space more files? Sometimes them think it was really new file although you just ... update old... ::(

Re: Crash when exporting stats

Posted: 29 Apr 2021, 11:56
by dominik991
EgyLynx wrote: 02 Mar 2021, 18:03
dominik991 wrote:I have a similar problem. The game crashes every time, I also tried to put DSJ4 in Norton Antivirus during exceptions but it doesn't work.

Example: Could not save the file: C/Users/OneDrive/Documents/Deluxe Ski Jump 4/Players/DAWIDKUBACKI.plr
Are you check you cloud/ c: at are there space more files? Sometimes them think it was really new file although you just ... update old... ::(
Now i have deleted all the players in the main menu and now all the jumpers are running and the game is not stopping. Otherwise I don't know why this error came about because in previous versions I had everything set up the same but it worked.

Re: Crash when exporting stats

Posted: 12 Aug 2021, 15:18
by Siatko
The export of statistics has been working for me recently. More or less since the release of version 1.9.0. I don't know if this is only the case for me, but everything is fine with me now.