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Re: Gorisek Bros Hills - Bug Reports

Posted: 14 Nov 2020, 02:29
by Vey
Game crashes if I want to export statistics. Happenes on every new hill I tried so far.

Re: Gorisek Bros Hills - Bug Reports

Posted: 14 Nov 2020, 03:25
by BartiSkiJumper
Vey wrote:Game crashes if I want to export statistics. Happenes on every new hill I tried so far.
It happened to some people. Could you give some examples of results you're trying to export? Amount of players, hills, and when it happens (after quali or competition)

Crash when exporting stats

Posted: 14 Nov 2020, 12:01
by Vey
One competition, one hill, I tried it on Llanfair and this one from Mongolia, 40 jumpers. Happenes after the competition. I didnt try to export more, to not crash the game one more time.

Re: Crash when exporting stats

Posted: 14 Nov 2020, 12:44
by Jussi Koskela
What is the error message that is shown when the game crashes?

Re: Crash when exporting stats

Posted: 14 Nov 2020, 14:47
by atgailaujantis
The same error in my game. When I tried to export statistics after competition then game crashed with this message:

Could not save the file "localization on statistics.txt"

This error shows up after playing:
- qualifications
- competitions
- try to export statistics in the general classification (after world cup and team cup.

Re: Crash when exporting stats

Posted: 14 Nov 2020, 19:48
by Jussi Koskela
I haven't been able to reproduce this bug myself so far, but I am looking into it.

Re: Crash when exporting stats

Posted: 14 Nov 2020, 20:11
by Jussi Koskela
How often does the problem occur? For example how many times approximately out of 10 exports?

Re: Crash when exporting stats

Posted: 14 Nov 2020, 22:57
by atgailaujantis
Unfortunately, this problem appear every time after trying to export statistics.

I think I have played over 10 competitions, always export was impossible.
On "old" and new - custom - hills.

Re: Crash when exporting stats

Posted: 15 Nov 2020, 17:18
by lufcik
I have a similar problem with the new v1.7.0. When I want to export stats after qualifications or competitions, the game crashes and I get this message:

Image

This has nothing to do with custom hills I guess, because it's even if I choose 1 jumper and 1 default hill, for example Park City HS100. Could the fact that I had the older DSJ 4 version installed before have any impact? I uninstalled it before installing v1.7.0. of course, but after installing v1.7.0 all files in "my documents" remained the same, for example there was no "Custom Hills" file and I had to create it myself + I still had all the jumpers I had created before.

Re: Crash when exporting stats

Posted: 15 Nov 2020, 19:04
by Pavlokox
lufcik wrote:Could the fact that I had the older DSJ 4 version installed before have any impact? I uninstalled it before installing v1.7.0. of course
Is it necessary? From previous updates I don't remember uninstalling older versions manually, before installing newer.

Re: Crash when exporting stats

Posted: 15 Nov 2020, 19:28
by Jussi Koskela
It's not necessary to uninstall the previous version before installing v1.7.0. The user files folder of DSJ4 will not be removed while uninstalling the game to avoid any data loss.

Based on your description this is starting to sound like some kind of folder write permission problem.
You could try to rename your old "<User>/Documents/Deluxe Ski Jump 4" folder temporarily as "<User>/Documents/Deluxe Ski Jump 4_backup" and launch the game with no initial user files, and then try if exporting stats works.

Re: Crash when exporting stats

Posted: 22 Nov 2020, 22:59
by ufozaur
Hello,

I have too problem with export statistics. It happens both after qualifications, competitions and general classifications. Number of participations (1 or 50) ,hill (old or new), competition (individual, KO system, team) doesn't matter. Error appears in every attempt to export statistics.
Jussi Koskela wrote:It's not necessary to uninstall the previous version before installing v1.7.0. The user files folder of DSJ4 will not be removed while uninstalling the game to avoid any data loss.

Based on your description this is starting to sound like some kind of folder write permission problem.
You could try to rename your old "<User>/Documents/Deluxe Ski Jump 4" folder temporarily as "<User>/Documents/Deluxe Ski Jump 4_backup" and launch the game with no initial user files, and then try if exporting stats works.
I tried it but unfortunately it didn't help.

Re: Crash when exporting stats

Posted: 26 Nov 2020, 00:13
by Siatko
it signs under how it exports the results, it throws me out, and if my memory doesn't confuse me, I have the same message.

Re: Crash when exporting stats

Posted: 01 Dec 2020, 09:03
by Peter27
Hi, I have the same problem myself and the I have same message, I renamed folder, but it didn't help. Hope you will fix this bug soon. :)

Re: Crash when exporting stats

Posted: 02 Dec 2020, 17:07
by enigmovskyy
the same for me.
Will we finally get some information?