Crash when exporting stats

Bugs in DSJ4.
Vey
Posts: 10
Joined: 13 Nov 2020, 10:13

Re: Gorisek Bros Hills - Bug Reports

Post by Vey »

Game crashes if I want to export statistics. Happenes on every new hill I tried so far.
BartiSkiJumper
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Re: Gorisek Bros Hills - Bug Reports

Post by BartiSkiJumper »

Vey wrote:Game crashes if I want to export statistics. Happenes on every new hill I tried so far.
It happened to some people. Could you give some examples of results you're trying to export? Amount of players, hills, and when it happens (after quali or competition)
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Vey
Posts: 10
Joined: 13 Nov 2020, 10:13

Crash when exporting stats

Post by Vey »

One competition, one hill, I tried it on Llanfair and this one from Mongolia, 40 jumpers. Happenes after the competition. I didnt try to export more, to not crash the game one more time.
Jussi Koskela
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Re: Crash when exporting stats

Post by Jussi Koskela »

What is the error message that is shown when the game crashes?
atgailaujantis
Posts: 2
Joined: 14 Nov 2020, 13:14

Re: Crash when exporting stats

Post by atgailaujantis »

The same error in my game. When I tried to export statistics after competition then game crashed with this message:

Could not save the file "localization on statistics.txt"

This error shows up after playing:
- qualifications
- competitions
- try to export statistics in the general classification (after world cup and team cup.
Jussi Koskela
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Re: Crash when exporting stats

Post by Jussi Koskela »

I haven't been able to reproduce this bug myself so far, but I am looking into it.
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Re: Crash when exporting stats

Post by Jussi Koskela »

How often does the problem occur? For example how many times approximately out of 10 exports?
atgailaujantis
Posts: 2
Joined: 14 Nov 2020, 13:14

Re: Crash when exporting stats

Post by atgailaujantis »

Unfortunately, this problem appear every time after trying to export statistics.

I think I have played over 10 competitions, always export was impossible.
On "old" and new - custom - hills.
lufcik
Posts: 1
Joined: 14 Nov 2020, 22:49

Re: Crash when exporting stats

Post by lufcik »

I have a similar problem with the new v1.7.0. When I want to export stats after qualifications or competitions, the game crashes and I get this message:

Image

This has nothing to do with custom hills I guess, because it's even if I choose 1 jumper and 1 default hill, for example Park City HS100. Could the fact that I had the older DSJ 4 version installed before have any impact? I uninstalled it before installing v1.7.0. of course, but after installing v1.7.0 all files in "my documents" remained the same, for example there was no "Custom Hills" file and I had to create it myself + I still had all the jumpers I had created before.
Pavlokox
Posts: 135
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Re: Crash when exporting stats

Post by Pavlokox »

lufcik wrote:Could the fact that I had the older DSJ 4 version installed before have any impact? I uninstalled it before installing v1.7.0. of course
Is it necessary? From previous updates I don't remember uninstalling older versions manually, before installing newer.
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Jussi Koskela
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Re: Crash when exporting stats

Post by Jussi Koskela »

It's not necessary to uninstall the previous version before installing v1.7.0. The user files folder of DSJ4 will not be removed while uninstalling the game to avoid any data loss.

Based on your description this is starting to sound like some kind of folder write permission problem.
You could try to rename your old "<User>/Documents/Deluxe Ski Jump 4" folder temporarily as "<User>/Documents/Deluxe Ski Jump 4_backup" and launch the game with no initial user files, and then try if exporting stats works.
ufozaur
Posts: 1
Joined: 07 Dec 2013, 21:21

Re: Crash when exporting stats

Post by ufozaur »

Hello,

I have too problem with export statistics. It happens both after qualifications, competitions and general classifications. Number of participations (1 or 50) ,hill (old or new), competition (individual, KO system, team) doesn't matter. Error appears in every attempt to export statistics.
Jussi Koskela wrote:It's not necessary to uninstall the previous version before installing v1.7.0. The user files folder of DSJ4 will not be removed while uninstalling the game to avoid any data loss.

Based on your description this is starting to sound like some kind of folder write permission problem.
You could try to rename your old "<User>/Documents/Deluxe Ski Jump 4" folder temporarily as "<User>/Documents/Deluxe Ski Jump 4_backup" and launch the game with no initial user files, and then try if exporting stats works.
I tried it but unfortunately it didn't help.
Siatko
Posts: 39
Joined: 25 Nov 2020, 23:43

Re: Crash when exporting stats

Post by Siatko »

it signs under how it exports the results, it throws me out, and if my memory doesn't confuse me, I have the same message.
Peter27
Posts: 5
Joined: 01 Dec 2020, 08:54

Re: Crash when exporting stats

Post by Peter27 »

Hi, I have the same problem myself and the I have same message, I renamed folder, but it didn't help. Hope you will fix this bug soon. :)
enigmovskyy
Posts: 8
Joined: 22 Oct 2020, 16:09

Re: Crash when exporting stats

Post by enigmovskyy »

the same for me.
Will we finally get some information?
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