setup.exe doesnt start

Technical support for DSJ4.
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ChrisK
Posts: 15
Joined: 18 Feb 2015, 01:00

setup.exe doesnt start

Post by ChrisK »

Hello everybody,

The latest DSJ version ran without any problems for me so far, and I've been ingame every day since it was released. When I try to start dsj4.exe since today, the familiar message "Direct3d Device" comes through. If I try to start setup.exe, nothing (just nothing) happens.
I've already tried (unsuccessfully):
- PC restarted ;)
- Virus protection deactivated
- run setup.exe as admin
- Updated graphics driver
- Reinstallation of DSJ4

In the meantime I haven't installed any new software or anything like that ...
I can't figure it out and now I hope for your help!

Thank you!
TdD 2015: Nr. 3 GER (33th overall)
TdD 2016: Best German Jumper (26th)
TdD 2017: Nr. 4 GER (60th)
TdD 2018-20: Unfortunately always been on vacation...
TdD 2021: Nr. 6 GER (146th)

"It's something" - unknown
Jussi Koskela
Site Admin
Site Admin
Posts: 3177
Joined: 22 Jan 2007, 14:42
Location: Finland
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Re: setup.exe doesnt start

Post by Jussi Koskela »

I don't remember similar problem happening before. Are you able to play other games? If you have multiple GPUs you could try to enforce (from context menu) one of them when launching the setup / game.
ChrisK
Posts: 15
Joined: 18 Feb 2015, 01:00

Re: setup.exe doesnt start

Post by ChrisK »

other games run without problems, e.g. with dsj3 I can start setup.exe and the game as well. I only have one GPU - Here is my system information:

CPU: AMD Ryzen 3 1300X
GPU: Nvidia GTX 1050-Ti
RAM: Ballistix BL8G32C16U4RL.M8FE 2x8GB
MBD: Gigabyte AB350M-DS3H
TdD 2015: Nr. 3 GER (33th overall)
TdD 2016: Best German Jumper (26th)
TdD 2017: Nr. 4 GER (60th)
TdD 2018-20: Unfortunately always been on vacation...
TdD 2021: Nr. 6 GER (146th)

"It's something" - unknown
ChrisK
Posts: 15
Joined: 18 Feb 2015, 01:00

Re: setup.exe doesnt start

Post by ChrisK »

As an attempt I created a new (local, but not admin) user account on Windows. I then downloaded DSJ4 again and copied the files from the documents folder of the admin to the new user's. The game starts and runs there without any problems...

However, it is of course annoying to switch users all the time. If anyone else has an idea, please report :D
Thank you!
TdD 2015: Nr. 3 GER (33th overall)
TdD 2016: Best German Jumper (26th)
TdD 2017: Nr. 4 GER (60th)
TdD 2018-20: Unfortunately always been on vacation...
TdD 2021: Nr. 6 GER (146th)

"It's something" - unknown
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