I can't use my own key on on my new pc

Technical support for DSJ4.
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biosmooth
Posts: 2
Joined: 13 Nov 2020, 23:00

I can't use my own key on on my new pc

Post by biosmooth »

Hi Jussi,

Unfortunately, I can't unlock full version of DSJ4 v.1.7.0 on my new PC.

I've removed the key on the old PC. But still, following message appears when I am using valid credentials to unlock the full version(i.e. name and the key)?:
Failed to unlock the full version. Please contact the support@mediamond.fi
Thanks in advance for your help.
Jussi Koskela
Site Admin
Site Admin
Posts: 3647
Joined: 22 Jan 2007, 14:42
Location: Finland
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Re: I can't use my own key on on my new pc

Post by Jussi Koskela »

I sent you instructions as private message.
biosmooth
Posts: 2
Joined: 13 Nov 2020, 23:00

Re: I can't use my own key on on my new pc

Post by biosmooth »

Now it works.Thank you Jussi :)!
SchwonLee
Posts: 2
Joined: 07 Aug 2023, 23:19

Re: I can't use my own key on on my new pc

Post by SchwonLee »

How did you solve it? I have the same Problem..
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