Deluxe Ski Jump Forum
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Read first! FAQ / Common problems.
http://www.mediamond.fi/forum/viewtopic.php?f=24&t=4022
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Author:  Zmaster [ 04 Apr 2012, 11:15 ]
Post subject:  Read first! FAQ / Common problems.

Error messages:

"Invalid file: /deluxe ski jump 4/<folder>/<file>"
-Delete or move the file away from your deluxe ski jump folder.

"Could not find the selected 3D adapter"
-Run DSJ4 Setup (setup.exe)
if the problem still exists, try updating you graphic drivers (you may need to run setup.exe after this to select your 3D adapter again)

"Unexpected internal error"
a) Run DSJ4.exe in administrator mode
b) Run memory test to see for faulty memory block


Other problems user might be experiencing:

"I can't see myself in http://www.mediamond.fi/dsj4/hillrecords/"
In DSJ4, go to Hill Records -> Personal Records -> <Your Name> -> Send. You can also mark the option to send hill records automatically from here.

"I can't play online"
a) You need a registered player account at the Players menu, you can do that with your registration key.
b) You have run out of online game time. Buy more at http://www.mediamond.fi/dsj4/buy/

"I get disconnected from the online server / I can't connect to online server"
Check your firewall settings and allow DSJ4.exe. If you are disconnecting randomly you can try to clean your system with virus and malware scans. Ultimately the problem may lie between your internet service provider and mediamond's server.

"I didn't receive my registration key"
First, check your email account's spam folder. The key might be there.
Second, check that the payment is complete.
Would there be still a problem, please contact sales@mediamond.fi

Author:  Risto Salonen [ 07 Apr 2012, 19:55 ]
Post subject:  Re: Read first! FAQ / Common problems.

I recently came across a problem on Windows 7 where the ChatZilla plugin for Firefox causes the game to freeze on hill load screen if it's running in the background. Posting it here for future reference.

Author:  Maciejo-96 [ 21 Aug 2012, 14:00 ]
Post subject:  Re: Read first! FAQ / Common problems.

Good to know. Thank you!!! ;)

Author:  BODI [ 01 Nov 2012, 12:50 ]
Post subject:  Re: Read first! FAQ / Common problems.

Hello!

Could someone help me.

When I try to run DSJ4, an error appear:

Invalid version: Data Files\Resources\Resource.000

Thanks!

Author:  Jussi Koskela [ 01 Nov 2012, 13:28 ]
Post subject:  Re: Read first! FAQ / Common problems.

BODI wrote:
Hello!

Could someone help me.

When I try to run DSJ4, an error appear:

Invalid version: Data Files\Resources\Resource.000

Thanks!

Reinstall.

Author:  mateuszsz91 [ 03 Feb 2013, 14:45 ]
Post subject:  Re: Read first! FAQ / Common problems.

I have a problem When I want play in DSJ 4 online I see statement: Failed to login to the master server. You are already logged in. I have not played in another computer. How to solve the problem?

Author:  Jussi Koskela [ 03 Feb 2013, 14:55 ]
Post subject:  Re: Read first! FAQ / Common problems.

mateuszsz91 wrote:
I have a problem When I want play in DSJ 4 online I see statement: Failed to login to the master server. You are already logged in. I have not played in another computer. How to solve the problem?

Fixed.

Author:  Maciejo-96 [ 03 Feb 2013, 22:30 ]
Post subject:  Re: Read first! FAQ / Common problems.

mateuszsz91 wrote:
I have a problem When I want play in DSJ 4 online I see statement: Failed to login to the master server. You are already logged in. I have not played in another computer. How to solve the problem?

I had got sometimes this problem, but waiting offline for about one minute fixed it. This error is really annoying.

Author:  OakleyJawbone [ 15 Jan 2014, 23:15 ]
Post subject:  Re: Read first! FAQ / Common problems.

I got 2 questions.
1. How do you move DSJ4 over to another screen?
2. Why isn't is possible to pay with a Paysafecard?

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